Refine your search by

We'd love to hear from you

Our customers tell the story better than we can.so please send us your feedback

Silver Jewellery

Is your silver pure?

Yes each product sold at Ornate Jewels is crafted with precision and we only use the purest stamped 925 silver. You can get it tested anywhere for purity.

If the Silver is pure then why won’t it turn black?

We rhodium polish all the jewelry to give it a high shine to make it look like white gold and also it prevents it from oxidizing and turning it black.

What are the Stones used?

We primarily use American Diamonds of the highest quality and all the other colored gemstones are man made i.e created gemstones like created emerald, created ruby etc.

Can I wear it everyday?

Each piece at ornate is made with the finest materials and we keep our lifestyles in mind so you can get to wear your jewelry for years to come. Yes you can wear it everyday and it won’t turn black. The earrings are lightweight and can be worn with comfort all day long .

How do I take care of my jewelry?

At Ornate Jewels our jewelry is crafted to last a lifetime, however with normal wear proper care is required to keep it looking good. We hope that you'll find these guidelines helpful.
Take off your Jewelry when doing chores in the kitchen,gardening, cleaning the house etc. Wear Jewelry after putting on your makeup; keep it away from lotions, creams and fragrance. Don’t wear Jewelry In swimming pools and spas as chlorinated water can cause damage to your precious jewels.Remove your Jewelry before bathing.

How Do I Clean My Jewelry?

Polish silver or gold with a Jewelry polishing cloth for best results. You can use a svelte or an old diaper, but the professional cloths are the best. Don’t use tissue or paper towels as they can cause scratches because of fibers in these products.Clean your Jewelry with care. Cleaning your own Jewelry regularly, can keep it looking good, but be careful. You can either purchase commercial cleaners from a Jeweler or make a cleaning a solution you. Rubbing alcohol can work wonders. Pure silver jewelry can be cleaned easily at home by making a solution of dish washing liquid and water and you can wash it with water afterwards. It will shine like new.

Don’ts Of Cleaning Silver Jewelry!

Never use toothpaste to clean Silver Jewelry, as it is very abrasive.Never dip Silver Jewelry in dipping commercial cleaning solutions even though it may say that it is for Silver Jewelry. Dipping Jewelry in cleaners may work the first few times, but after that, the Silver Jewelry may change color and will never look the same.

How Do I Store My Jewelry?

Keep Your Jewelry secure store your jewelry in a box that prevents pieces from moving and touching around. While fabric-lined jewelry boxes are ideal, this can be as simple as using a plastic box and piece of fabric.

Return Policy

What’s your return policy?

We offer no questions asked 7-day return policy. If you are not satisfied with your purchase please contact us and we will arrange a return for you. Once we receive your product we will refund your money.

How will I know if you've received my return package?

The returns are all documented and you get a tracking number for your returns. You can track the progress through that. Once you send us your parcel, please allow for two to three weeks for your package to arrive and for us to process your refund. The returns unfortunately take longer to reach us back.

Payments

What Form Of Payments You Accept?

We accept Visa, MasterCard and all forms of Net banking. We do have payment wallets as well integrated. All transactions are SECUREat ornatejewels.com and we use PAYUBIZ and PAYTM as our payment gateway partners. We even offer COD.

Gift Packaging And Warranty?

All our products are shipped in a luxurious box so you don’t have to worry about packing .We are more than Happy to add a gift note on your behalf. Just give us the text while ordering .If you need something extra for your purchase we will be happy to tie a ribbon as well on the box. Please do let us know of your gifting needs.

Shipping

Shipping Timelines

We ship our products within 24 hours that they were received to ensure faster delivery. It takes 5-7 working days for the shipment to reach you . It may take longer in the remote areas and some states. We're continuously striving to get your purchase to you sooner, however, in some unforeseen circumstances it may take a bit longer. In this case, we would really appreciate your cooperation.

Will someone call me before delivering the shipment?

While we cannot provide any guarantees on behalf of third party logistics firms, we do send email and SMS notifications regarding your order and also when your parcel is out for delivery in your local area. We also diligently follow up on your behalf with the logistics firms on daily and hourly basis trying to make sure that your parcel gets to you at the earliest. Please contact us if you are facing any issues with the receipt of your parcel.

Gift's

I am looking for a gift but I have a budget. DO you have something in lower price?

We are manufacturers and our prices are the lowest in India. Since we don’t buy from the market we are able to offer you the best quality and prices. We have many gifts to suit each pocket. You can buy precious gifts from 499 and onwards. Regardless of the price all our purchases come in a beautiful designer gift box and we will be even happy to put a ribbon and add a handwritten gift card as well.

Call us at +91 860 071 8666 (India)

Submit